Talkdesk
Talkdesk 是一款面向客户服务场景的智能工单工具，适合在线支持、工单处理与客户沟通。
核心能力
- AI-powered customer self-service deflection
- Agent assist with real-time AI guidance
- Automated after-call work and summaries
- Contact center performance analytics
- Integration with Salesforce and ServiceNow
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