Talkdesk

Talkdesk 是一款面向客户服务场景的智能工单工具，适合在线支持、工单处理与客户沟通。

主要功能

• AI-powered customer self-service deflection
• Agent assist with real-time AI guidance
• Automated after-call work and summaries
• Contact center performance analytics
• Integration with Salesforce and ServiceNow

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